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Before You Trash That Phone, Try This First

Andrew JohnsonAuthor
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Reading time2 min
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Your phone’s charging port is clogged. Your laptop keyboard sounds like it’s grinding sand. Your TV picture looks hazier than usual. Your first instinct? Time for a new device. Hold up. Consumer Reports is here to tell you that before you drop hundreds of dollars on replacements, a little spring cleaning might be all you need.

It turns out that dust and debris are often the silent saboteurs of our tech. According to CR home expert Courtney Lindwall, grime buildup in a phone’s charging port or speaker doesn’t just look bad—it actively degrades performance. Poor sound quality, sluggish charging, touchscreen glitches—all of these can be caused by nothing more than accumulated dust. The device isn’t broken; it just needs attention.

The trick is knowing how to clean without causing damage. This is where most of us go wrong. Skip the sharp objects like paperclips or tweezers, which can scratch delicate components beyond repair. Instead, reach for cotton swabs or soft makeup brushes—gentle enough to remove grime but firm enough to actually work. For screens, Nicholas De Leon of Consumer Reports warns against the paper towel mistake many of us make. Those rough surfaces will scratch your display. Paper towels are also harsh on the protective coatings found on modern laptops. A microfiber cloth is your safest bet for routine cleaning, and for stubborn smudges, eyeglass wipes offer a gentler alternative than anything in your kitchen cabinet.

Keyboards deserve special mention because they’re a common point of failure—and a self-inflicted one. Eating over your computer seems harmless until crumbs work their way under the keys and make typing difficult or impossible. Depending on the device, you might be able to use compressed air to dislodge debris, but check your manufacturer’s guidance first, since recommendations vary.

Before you touch anything, power down your device and unplug it. Then check the owner’s manual for brand-specific cleaning instructions—different devices have different sensitivities. If you’d rather not risk it yourself, tech repair shops like the Apple Store, Best Buy, and uBreakiFix offer professional cleaning services that can give your gadgets new life without the new price tag.

The takeaway? Your tech isn’t failing you—you might just need to return the favor with some basic maintenance.

About the Author

Andrew Johnson

Andrew Johnson is a contributor to LocalBeat, covering local news and community stories.

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